The Wellness Hub Team
Meet the dedicated team at The Wellness Hub, where we prioritise your health and well-being through personalised care.
Our experienced professionals work collaboratively to support you on your journey to optimal wellness.
Emma James
Founder & Clinical Director
Emma is a chartered physiotherapist with 30 years of clinical experience across private practice and the NHS. She combines evidence-based knowledge with clinical intuition, understanding that no two bodies, or lives, are the same.
Emma believes that much of what happens in our bodies and minds is interrelated. This is why she purposefully offers numerous solutions - spanning specialisms - at The Wellness Hub.
It’s also why creating the right environment for recovery, complete with a café and shop, is so important to her.
Expansion into cutting edge recovery tools - Cryotherapy, Red Light Therapy and Hyperbaric Oxygen Therapy - is a natural evolution.
For her, rehabilitation is a team effort and works best when treatment is part of something bigger.
Zoe Harrison
Clinical Sports Rehabilitator
Zoe brings elite performance experience, as well as sports rehabilitation qualifications, into everyday recovery. A professional rugby player for England and Saracens, she understands what it takes to recover quicker and stronger.
After a catastrophic ACL injury requiring four surgeries in nine months, Zoe immersed herself in rehabilitation. This included Cryotherapy, Red Light Therapy and Hyperbaric Oxygen Therapy at The Wellness Hub.
Her rebuilt-ACL tested stronger than her non-injured knee, recovering two months earlier than predicted. Clinicians described her case as “almost unheard of”.
Zoe’s now on a mission to help others recover smarter so everyone can feel strong, capable and confident in their bodies again.
She believes everyone can push their body further than they ever imagined with the right support, clinical intervention, care and community around them.
Kate
Customer Services Manager and PA to Emma James
Kate is in charge of making sure all patients expectations, requirements and needs are met.
Kate firmly believes that every patient is entitled to elite care, from your first enquiry with us, to your last appointment and will do her best to ensure every patient journey with Emma James Physio is of the highest standard. Along with the rest of the admin team she will be able to assist you in the whole process from booking an appointment to settling your account.
Nicola Wong
Physiotherapist
Nic has a friendly, goal focussed approach and a passion for patient centred care. She uses a combination of hands on manual therapy alongside addressing movement dysfunction and prescribing functional rehabilitation exercises to help restore function. Nic highly values the benefit of educating her clients to fully understand their condition and to play an active role in their rehabilitation and ongoing physical health.
Since qualifying as a physiotherapist in 2001, Nic has worked in NHS and private settings as well as having a Professional Adviser role at the Chartered Society of Physiotherapy and working in the corporate world for a while. Nic is trained in clinical Pilates with the Australian Physiotherapy Pilates Institute (APPI) and offers 1:1 sessions to support treatment for low back pain and other musculoskeletal conditions alongside fitness training programmes.
Nic has a background in rowing at a national level, so understands the commitment needed for high level sport, she is also a keen runner and tennis player.
Nic is driven to make a difference to her client’s wellbeing, through building a good understanding of each client and tailoring her approach as required.
Olivia Lunn
Sports Therapist
Olivia is a qualified Sports Therapist (BSc Hons, MSST) with hands-on experience working pitch-side with women’s football teams. With a background in sport and a foundation in dance, she brings a deep understanding of movement, injury, and the recovery process — whether you’re training, performing, or simply trying to move more comfortably.
Her calm, friendly, and professional approach helps clients feel at ease, while her evidence-based treatments and personalised rehab plans are tailored to support all levels — from athletes to everyday movers. Olivia is passionate about helping people reduce pain, build strength, and stay doing what they love.
Chris Bacchus
Sports Therapist
Chris is a highly motivated Sports Therapist with a strong academic foundation and hands-on experience across a range of clinical and sporting environments. He holds an MSc in Sports and Exercise Therapy from London Metropolitan University, following a BSc (Hons) in Sports and Exercise Science from Leeds Beckett University, where he developed a deep understanding of sports performance, injury prevention, and biomechanics.
Chris began his professional journey with Stevenage FC Academy, where he worked closely with young athletes, managing acute injuries and supporting their recovery. He then expanded his expertise in a clinical setting as a Physiotherapy Assistant within the NHS, treating a range of long-term MSK conditions. Alongside this, Chris also worked in a private sports injury clinic, gaining further experience in both chronic and sport-specific injuries.
Outside of work, Chris is a dedicated semi-professional footballer and an avid sports enthusiast. His passion for sport and continuous learning drives his commitment to delivering tailored, effective rehabilitation for every individual he works with.
Why The Wellness Hub?
There are so many reason to visit our store at 26 Lower Kings Road, Berkhamsted, HP4 2AE